Terms, Conditions, Shipping.
Sky-Manufacturing accepts Visa/ Master card payments only. Under no circumstance do we take checks in any form. We do not accept COD Money order. Do to the nature of Sky Manufacturing' near custom products, we require payment up front in full at time such as the order is placed. If there is a backorder you will be notified at that time. Backorder is considered longer than our normal 1-3 day shipping window. If you need your parts shipped same day, there will be a $15 handling charge if we need to rush the order through our system. 2 AND 3 DAY Shipping will also incur a $7 handling charge. If you do not want to be charged at time of sale, we will approximate a time when we will need a call back to place your order. Sky Manufacturing can not hold a waiting list do too staff limitations, you must call and place the order. 90% of Sky Manufacturing' products are on the shelf and ready to ship within 1-3 business days.
Returns.
Any Return subject to 20% restocking fee. Returns accepted only with a return authorization by Sky Manufacturing. All returns must have invoice # printed on the outside of the package. No return on custom machined, fabricated or ordered parts we do not carry. Returns must be in original condition, no paint, no install, not damage. Returns that have been installed or modified will be returned to the sender at their expense. Sky Manufacturing takes no responsibility on Shipping/Handling charges. No returns for any reason after 30 days. If a part is believed to be incorrect we require that the part be returned to us at customers expense until we receive the part and inspect it. All parts that leave Sky Manufacturing run through a check list, and are in complete good condition when they leave. Packages that are damaged in transit and may have missing parts are not responsibility of Sky Manufacturing, they are of the carrier. You must make a claim with the carrier. If you need replacement parts before the claim is final, you will need to purchase new parts. If Sky Manufacturing receives a claim check, we will issue in store credit to you. You must notify missing of non correct parts to Sky Manufacturing within 48 hours of the package delivery date. Parts not disclosed damaged or lost within this time frame are the customers situation.
Prices.
Prices are subject to change without notice nor website update, please double check price when ordering. No refunds are given on items we hold sales on, do not call and ask for money back because you purchased a part 2 months before the sale. Generally prices reflect many changes in economic conditions, steel is rising, prices will go up on parts made out of steel. We purchase 500 parts instead of 50, we can offer better prices.
Shipping.
Shipping is the responsibility of the consumer, shipping prices are not always exact, do to conditions out of our control. All orders to Canada are shipped UPS with tracking information. We have had numerous loss's through the postal service, or customer scams reporting they have never received the item. Do to shipping problems with UPS, Fed Ex and USPS, Sky Manufacturing carries our own insurance, which is added into all orders depending on the price of the parts. This Ins. is mandatory. If your order requires special attention, there may be additional handling charges. If you require a tracking number, you will need to call in to our staff and ask for one, we do not have a full time office personal and do not have the capability to e-mail 250 people a day with tracking numbers. The number is (541) 736-3743.
Thank you from the Sky Manufacturing crew.